10 Great SaaS Products for Building Customer Loyalty Programs

What are the best SaaS products on the market for building strong customer loyalty programs and why?

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses.

1. Intercom

Intercom allows us to understand how our customers are using our product and to communicate with them directly in the application, thereby improving our customers’ experience and giving us valuable product feedback.
Arjun Arora, ReTargeter

2. Conduit Mobile

Conduit Mobile (renamed Como) has a DIY mobile app builder that allows you to create your own loyalty app. You can brand the app and set up coupons and loyalty cards. Foursquare is actually a great way to build loyalty to your brand/local business. Foursquare will provide you with promotional material to showcase at your business locations.
Gideon Kimbrell, InList

3. Smarter Remarketer

If you want to to really scale your customer loyalty program, look into Smarter Remarketer. The founder, Angel Morales, is quite possibly the most brilliant mind in online retail and his product proves it. Smarter Remarketer allows you to build detailed customer segments, score customer value and automate actions that will drive true brand loyalty.
Matt Hunckler, Verge

4. InfusionSoft

I’ve been through several SaaS products and none can compare to InfusionSoft. There’s a reason I’ve used it for years, when often I pick up and drop so many other SaaS systems simply because they promise something flashy and fail to follow up. InfusionSoft allows me to interact with my customers intelligently.
Rob Fulton, Matikis

5. Curebit

Curebit is one of the best customer referral and loyalty programs on the market. They’re a relatively young startup, and have a very simple-to-use program to enable brands to get their customers to share products. We find incredible value in rewarding advocates who spread the word, and Curebit makes this easy.
Aaron Schwartz, Modify Watches

6. LoyaltyMatch OnDemand

LoyaltyMatch OnDemand is easily integrated, has mobile apps, is customizable and has a gamification feature.
Andrew Schrage, Money Crashers Personal Finance


7. RelateIQ

RelateIQ is a best-in-class CRM, or as they call it “relationship intelligence” tool. I use RelateIQ to keep in touch with all of our customers. Their insights and organizational tools really make it easy to build better relationships and increase loyalty.
Adam Lieb, Duxter

8. Loyalty Gator

Loyalty Gator offers tons of options in setting up your loyalty program to best suit your business. They offer reasonable pricing and unlimited transactions as well.
Josh Weiss, Bluegala

9. Index

Index is a brand new, mobile-friendly tool now on the market that helps build multi-channel customer loyalty programs for online retailers.
Rameet Chawla, Fueled

10. Pirq

Pirq has a simple, easy to use mobile app for on-the-spot punchcard loyalty programs. What makes it great is that it encourages repeat customers and it’s digitizing a concept that’s been around for ages, thus making it relatable to people.
Andy Karuza, Brandbuddee


About Young Entrepreneur Council

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world's most promising young entrepreneurs. In partnership with Citi, YEC recently launched BusinessCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses.

  • intouchcrm

    If you are looking for an entry-level CRM solution why not check out InTouch? The small business CRM helps you get better results, in less time and with less money. The app is designed to help small businesses grow through using simple sales and marketing automation.

    From collecting customer data on your website or offline, through to automated follow-up campaigns, audience segmentation, email marketing and team tasks. InTouch has a suite of tools to get you started with simple but effective sales and marketing campaigns. http://www.intouchcrm.com/


    Using any universal solution you will be ended facing the limits of this solutions. Custom solutions offers way more functionality. Look for example how Harley Davidson made it http://www.intellectsoft.net/case-studies/harley-davidson/events

  • Tomek Wawrzyniuk

    Hey, thanks for the opinions. Curebit looks awesome! Try it out with our tool – https://userengage.io. I think it’s worthy to test it some. We focus on user personalisation – triggered messages, generic e-mail messages, real-time interactions, events. Any opinion fully appreciated!

  • http://www.walmoo.com/en/ Guntis Čoders

    Simple custom loyalty program in 1h.

    – Collaboration functionality with partners.

    – Everything is 100% self-service

    – Always free for up to first 50 unique monthly visitors

    – Use Android smartphone or tablet as loyalty terminal

    – No long term contracts

    Take it for a spin right now. Download Android app here: http://bit.ly/walmoo-terminal-googleplay
    Check website: http://www.walmoo.com

    Any opinion fully appreciated!

  • oneloyalty

    The B2C Loyalty Software helps in customer retention, customer acquisition, higher profits and targeted marketing. Oneloyalty B2C Loyalty Software acts as a key determinant of an organization’s success.