We all know that good customer service is necessary. If you treat your customers bad they won’t come back, they’ll say nasty things about you online and worse.
However, what about WOWING your CUSTOMERS? What about taking the time to go above and beyond the “normal” and really show them that we care.
Wowing customers establishes an emotional connection with customers – BEYOND the transaction.
This emotion connection causes THEM TO COME BACK again and again, causes them to REFER business to us and so much more.
In this live Google Hangout On Air, Join Ramon Ray (Small Business Evangelist, Infusionsoft) as he shares insight into why and how small businesses can WOW customers and DELIGHT THEM.
Latest posts by Ramon Ray (see all)
- Talk Triggers. Get New Customers with Word of Mouth Marketing? New Book by Jay Baer and Daniel Lemin - September 24, 2018
- Better and Easier Wifi Management with Linksys Cloud Manager - September 20, 2018
- How A Beauty Company Keeps Its Tech Edge – CTO Interview. Outsource and Get Expert Help. - September 18, 2018