Author Archives: Brent Leary

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Brent Leary is a crm industry analyst, advisor, author, speaker and award winning blogger. He is co-founder and Partner of CRM Essentials LLC, an Atlanta based CRM advisory firm covering tools and strategies for improving business relationships. He is Recognized by InsideCRM as one of the 25 most influential industry leaders, Leary also is a past recipient of CRM Magazine’s Most Influential Leader Award. There’s lots more to know about Brent…check out his web site.

Connected: CRM Idol Review

September 16, 2011 – 8:00 am

For up-to-the-minute coverage of the CRM Idol competition, visit the official website. The CRM Idol judges panel from the Americas – Paul Greenberg, Esteban Kolsky, Denis Pombriant, Jesus Hoyos and Brent Leary – are viewing and reviewing contestants for the quality of their product, the vision of their company, the presentation that they are making and a…

Posted in CRM, Social Media | Tagged , , | Comments (0)

FreeCRM: CRM Idol Review

September 7, 2011 – 8:00 am

For up-to-the-minute coverage of the CRM Idol competition, visit the official website. The CRM Idol judges panel from the Americas – Paul Greenberg, Esteban Kolsky, Denis Pombriant, Jesus Hoyos and Brent Leary – are viewing and reviewing contestants for the quality of their product, the vision of their company, the presentation that they are making and a…

Posted in Cloud Computing, CRM, Software | Tagged , , , | Comments (2)

CRM Idol Review – JaguarTPM

August 29, 2011 – 5:00 pm

CRM Idol is an initiative of a group of CRM (customer relationship management) experts to review, highlight and eventual award ONE CRM vendor the distinction of CRM idol. Part of this process is that the judges will review 40 CRM vendors. What does this mean to you? That over the next few weeks, YOU can…

Posted in CRM, Sales, Software | Tagged , , , | Comments (0)

Social Business: Why Having A Strategic Plan Matters

March 21, 2011 – 12:00 pm

Good plans shape good decisions. That’s why good planning helps to make elusive dreams come true. Lester R. Bittel, The Nine Master Keys of Management This seems to be especially true when it comes to getting business value out of social media. We recently wrapped up fielding for our joint SMB Group-CRM Essentials “2011 Small…

Posted in CRM, General, Social Media, Survey | Tagged , | Comments (2)