Author Archives: Editorial

SmallBizTechnology.com Editorial team. Striving to publish news, insights, and interviews focused on technology and more for growing businesses! See our sister site Smart Hustle Magazine

6 Actionable Steps to Start Your Own Online Store

While some may tell you that starting an online store is rather simple, we’re here to offer actionable advice on how to start your online business on the right foot. We’ll let you know some trade secrets that will help you install a solid base for empire building. Find Your Niche While it’s always best […]

5 Lessons on Negotiation You Didn’t Learn in School

Today’s schools were designed to churn out cookie-cutter workers and citizens. This is because it’s much easier to manage 500 compliant children, as opposed to a school of 500 individualistic negotiators. Rather than teaching rote learning and compliance, schools should be teaching our children the all-important skill of negotiation. In some ways this model is […]

Five Tips for Going Global. Is It Time To Sell Globally? Tips from FedEx Exec

Now that the holiday season is upon us and consumers have the world at their fingertips, even the smallest of online businesses has the opportunity to “go global” with the click of a mouse. The idea of selling – and needing to ship – your goods internationally, however, is a big step and can be […]

An Inside Look at the Capital One Small Business Growth Index: Results That Can Improve Your Hiring Retention

Last month, Capital One released their Small Business Growth Index, a biannual survey of 500 small business owners that evaluates attitudes towards individual business growth, industry conditions, and the economy as a whole. Based on the survey, we reported on the most significant issues facing small business owners today. Last month, we shared with you […]

Your Fingers Have Digital Prints. Here’s How To Protect Them.

Much like a human fingerprint, you leave a trail of “digital fingerprints” on the web that companies use to collect personal information about the things you do online. Every time you visit a website, click a button, or make a purchase, you leave behind a mark. Companies use tracking tools to record those marks and […]

The Secret to Good Customer Service? Real People.

According to Jill Nelson, CEO and founder of Ruby Receptionists, phone calls are the most important part of a buyer’s journey. So, do you want to leave your phone calls to an automated voice? Hopefully, not. We all have a love-hate relationship with our phones. They do bring us closer together which is why we […]

5 Surefire Ways You Can Let Your Company Go Under

There is no shortage of examples of companies that went belly-up. Broadly speaking, some companies go under because of technology disruption. Some failed because they were highly leveraged. Others flamed out because of third-world competition. But as a CEO there are 5 sure-fire ways you can kill the company: 1. Believe your sales team when […]

High-End Home Fashion Head Gives Insights on Selling Direct

Stuart Kiely, VP of Digital Strategy at Matouk shared some insight on how the Salesforce platform helped a company reinvent itself from the ground up. Matouk is a heritage luxury brand, which means they’ve been around for a long time. They make high-quality products right here in the U.S., producing high end, luxurious home textiles […]

Move Over LinkedIn: Facebook Jobs Is Here to Hire

Job hunters often turn to LinkedIn to find new jobs, but another social media platform has helped fill over 1 million jobs. What is that social media platform? None other than Facebook. According to a recent Facebook post from Mark Zuckerberg, over 2.6 billion people all over the world use the platform to find new […]