Archive by category Telephone

9 Great Pieces of Call-Tracking Software for Entrepreneurs

What is your favorite call–tracking software and why? The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses. 1. TalkDesk I’m a big fan of TalkDesk simply because they lead the way on […]

4 Simple Ways to Make Your Next Conference Call More Productive and Crystal Clear

In today’s world of the telecommuter and virtual worker, conference calls are a constant, crucial form of business communication. While technology has given us the ability to make these conference calls more dynamic by connecting dozens of folks via video, the reality is that audio conferencing is the most affordable way to conduct a conference […]

Should Phone Systems For Business Be Hosted Online? Are You Afraid to Make The Switch?

Online phone services are not new. Many providers such as Ring Central, Google Voice, Skype, Nextiva, Grasshopper and J2 Global offer a variety of online phone services. However, there are still some small businesses who might have reasonable concerns about moving their phone service to a hosted system – managed online. Adam Simpson, CEO and […]

Small Business IP Phone Services: A Guide To Choosing The Right System For Your Business

Up until the ’90s, phone systems were very boring. They simply weren’t anything you ever had a conversation about. So much has changed since then, and you’ll notice how much enthusiasm is expressed now by people who have the know-how on telecommunications. Phones have never failed to maintain their title as the most monumental devices, […]

New Tips, Tools and Tech Guide Shows Businesses What They Need To Stay Connected and Organized

When running or working in a small business, very early on you’ll learn (occasionally the hard way!) that communication is tantamount to productivity. If you can’t communicate with clients, partners, or suppliers, your business is basically in a stasis that can’t produce much. I work at a business that often needs to make calls every […]

Eight Reasons Small Businesses Should Be Heading To The Cloud

When starting a new business, or restructuring an existing one, access is one of the biggest factors of success. And with the constantly changing landscape of technology, business owners are able to access any aspects of their businesses, over nearly any sort of device. Ari Rabban, the CEO of, believes that cloud services are […]

4 Reasons You Want Your Call Center Employees Working from Home

As small businesses struggle to gain a competitive edge in today’s business world, business owners are turning to their customer service staff. By providing personal, hands-on attention to each of their customers, a small business can set themselves apart from local and even online competitors selling the same products or services. According to research by […]