Archive by category Communication

mobile messaging smallbiztechnology

How SMBs Are Using Texts to Engage Customers This Holiday Shopping Season

Every holiday season, small businesses compete against big brands and e-commerce giants for consumers’ attention and sales. While large retail corporations have millions of dollars to advertise year-round, especially during the holiday shopping season, SMBs must find creative ways to engage 1 on 1 with customers in their community.   Much like what newspapers, radio, […]

Negotiate Smallbiztechnology

5 Lessons on Negotiation You Didn’t Learn in School

Today’s schools were designed to churn out cookie-cutter workers and citizens. This is because it’s much easier to manage 500 compliant children, as opposed to a school of 500 individualistic negotiators. Rather than teaching rote learning and compliance, schools should be teaching our children the all-important skill of negotiation. In some ways this model is […]

12 Affordable File-Sharing Services Your Whole Team Can Use

What’s your favorite low-cost file–sharing service that can be used easily by an entire team, and why? Young Entrepreneur Council (YEC)  is an invite-only organization comprised of the world’s most successful young entrepreneurs. YEC members represent nearly every industry, generate billions of dollars in revenue each year and have created tens of thousands of jobs. Learn more at yec.co. 1. Google Drive Google […]

personalize email

3 Ways Technology Is Changing the Face of Email Forever

Email is still the center of Internet communication, but it’s changing. With the rise of alternate communication platforms such as social media and business messaging apps such as Slack, business communication is evolving quickly. Along with these new technological developments, people’s expectations are continually rising. To better engage your customers, you need to leverage the […]

10 Tips for Communicating with Your Colleagues Smallbiztechnology

10 Tips for Communicating with Your Colleagues

Sure, you can email one another anytime. But is this really the best way to communicate with colleagues? Why does communication matter, and what’s the best way to approach others? This quick guide to workplace communication includes useful resources that you’ll find helpful, no matter what your business specialty. 1. Understand the Why Why do […]

10 Smart Solutions for Checking In With Your Remote Team Members

What’s one innovative solution you use to check in with your remote team, and how is it effective? Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most successful young entrepreneurs. YEC members represent nearly every industry, generate billions of dollars in revenue each year and have created tens of thousands of jobs. Learn more at yec.co. 1. Monday […]

CRM Systems: A 10-Point Guide

CRM, or Customer Service Management System, is a necessary part of any business that needs to better understand its customers. Good CRM systems are designed to track interactions with customers so businesses in an organized space. Without an official CRM system, businesses often keep no record of interactions with customers or if they do, those […]