Archive by category CRM – Customer Relationship Management

Loretta Jones

Focus More On Your Existing Customers In 2016. Invest in CRM Software

  Customer Relationship Management (CRM) software is what every growing business uses to better understand and connect with their customers. An Excel spreadsheet, email marketing and good luck is just not good enough. I’ve asked Loretta Jones, vice president of marketing, Insightly CRM to share some further insight on this. There’s no denying that the customer relationship management […]

Pipedrive CRM Review

Pipedrive CRM: Review of Sales Software for Sales Focused Professionals

Pipedrive CRM is built from the ground up to assist sales professionals with managing their sales pipeline. I interviewed Pipedrive CEO  Steve Oriola here on why CRM is important for growing businesses and about why sales professionals and business owners should consider Pipedrive. In this review I dive into Pipedrive and show you how it can be […]

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What Happens When You Combine CRM with a Web Site? Web Site Selling Machine.

For most businesses, their CRM (customer relationship management) software and their web site are two different things. The CRM function is in one silo and the web site (metrics, analytics, etc) are in another silo. However, when you combine the two together – you get something pretty powerful. Ontraport has launched (or re-launched) their web site […]

vCita CRM

Why Every Business Needs CRM for Contact Management. Not Excel, Outlook or Gmail Contacts.

There’s about 30 million small businesses in the USA and millions more around the world. Most of them are “mom and pop” small businesses – such as my local Chinese restaurant and local dry cleaners. They don’t have a customer database and just rely on walk in foot traffic. However, for thousands of other businesses […]

Nimble Smart Contacts App

New Smart Contacts App from Nimble Brings Contact Insights Anywhere You Work

With everyone pushing social media these days, saying you ‘have’ to make social accounts, and so many to choose form, it can be easy to lose track of why social media is important in the first place. The simple answer is social contacts. Social media allows you to build and nurture contacts with people all […]

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3 Experts Discuss Marketing Automation: The Dangers and Best Practices of CRM

CRM is a buzz word used by all the geeks to describe a technology and process where you mange your inbound leads, sales process and post sale as related to your customers and prospects. Join a discussion hosted by Profound cloud (technology consulting company) with Gene Marks and Ramon Ray Check out the discussion here.

Cliff Worley - Shark Branding

Digital Marketing Lessons From a Celebrity Shark Tank Marketer [Video]

Almost everyone has seen or has at least heard of ABC’s TV show, Shark Tank. In this video from the 2014 Small Business Summit we get the inside scoop from Cliff Worley, Chief Digital Officer at Shark Branding, on his experience working behind the scenes with celebrity billionaire, Daymond John. In the presentation, Cliff shares his advice and […]

CRM - 3 Things to Consider

Three Things Your Businesses Should Consider When Implementing CRM and Salesforce Solutions

  As sources of ingenuity and innovation, small businesses make up an integral part of the economy. The years following the most recent recession have been challenging for small businesses; however, a recent study from Wells Fargo and Gallup indicates that small business owners are the most optimistic they have been in more than six […]

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How Insightly CRM Helps Small Business Owners Improve Communication and Collaboration

Customer relationship management (CRM) is one of the secret weapons that growing companies use to manage their internal communications, communicate with employees and overall run their business more effectively. (Welcome to sponsored reviews, from SmallBizTechnology.com and Small Business Trends) I recently spoke with Bob Greenlees, director of operations and business development, at data migration company ShuttleCloud, who shared with […]