Archive by category Customer Service

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Salesforce Upgrade Its Customer Service Platform. Faster Setup Time.

Customer service – offering an amazing customer service experience is essential for the success of your business. While in-store and phone based support are important, social customer service is increasing more and more. Customers expect fast and accurate responses to their queries. A company’s competitors is only a “mouse click” or “finger swipe” away. Salesforce […]

Ecommerce

4 Ways for Ecommerce Companies Can Scale Fast

Entry to ecommerce has become a lot easier today. Free and low-cost turnkey platforms allow merchants to create their own digital presence and conduct business quickly. However, the lower barrier to entry also comes with increased competition among merchants. For your ecommerce startup to thrive, you have to carefully manage your effort and strike while […]

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Microsoft Bookings – Enable Customers To Make and Amend Their Appointments Online

My dentist is amazing, however, when I want to make or change appointments I have to call his office. Why? Why can’t I do it all online? There are MANY great online scheduling services available and Microsoft recently released one of its own – Microsoft Bookings. Integrated into Microsoft Office 365, Microsoft Bookings helps small […]

Smart Hustle Recap: Join the Small Business Revolution, Reach Your Customers & More

Smart Hustle Recap: Join the Small Business Revolution, Reach Your Customers & More

Small businesses today are supported more than ever before. From small biz-focused government grants and programs to events (such as the upcoming Small Business Saturday) that encourage people to shop small, it’s good to know that today’s small business owners have many cheerleaders in their corner. In today’s Smart Hustle Recap, we tell you about […]

Smart Hustle Recap: Increase Your Likability, E-commerce Tools, and More!

Smart Hustle Recap: Increase Your Likability, E-commerce Tools, and More!

Dave Kerpen is the expert of likability. CEO of the appropriately named Likeable Local, he has written several bestselling books on the art of becoming more likable, including how likeability improves your power, influence, and business success. Since people buy from those whom they know, like and trust, a simple lesson on likability can help […]