Archive by category Customer Service

10 Ways to Improve User Experience and Increase User Engagement

What’s one UX design element you have implemented that has proven to increase user engagement or sales? These answers are provided by Young Entrepreneur Council (YEC), an invite-only organization comprised of the world’s most promising young entrepreneurs. YEC has also launched BusinessCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow […]

10 Things to Consider When Automating Your Customer Support Services

When thinking about introducing AI and chatbots into company operations, what’s one thing to do or keep in mind? These answers are provided by Young Entrepreneur Council (YEC), an invite-only organization comprised of the world’s most promising young entrepreneurs. YEC has also launched BusinessCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow […]

12 Technology-Based Tips to Improve Your Business’s Customer Support

In what way is your business using technology to transform customer support?  These answers are provided by Young Entrepreneur Council (YEC), an invite-only organization comprised of the world’s most promising young entrepreneurs. YEC has also launched BusinessCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses. 1. Chatbot Automation for Faster Response […]

14 Easy (and Affordable) Ways to Personalize Your Customer Experience

Personalization is an important aspect in business today but can be time-consuming. What’s one easy, low-cost way for a small business to personalize the overall customer experience? These answers are provided by Young Entrepreneur Council (YEC), an invite-only organization comprised of the world’s most promising young entrepreneurs. YEChas also launched BusinessCollective, a free virtual mentorship program that helps […]

Salesforce Upgrade Its Customer Service Platform. Faster Setup Time.

Customer service – offering an amazing customer service experience is essential for the success of your business. While in-store and phone based support are important, social customer service is increasing more and more. Customers expect fast and accurate responses to their queries. A company’s competitors is only a “mouse click” or “finger swipe” away. Salesforce […]

Ecommerce

4 Ways for Ecommerce Companies Can Scale Fast

Entry to ecommerce has become a lot easier today. Free and low-cost turnkey platforms allow merchants to create their own digital presence and conduct business quickly. However, the lower barrier to entry also comes with increased competition among merchants. For your ecommerce startup to thrive, you have to carefully manage your effort and strike while […]