Archive by category Keep Customers

12 Ways to Get Quick Feedback From Customers Online

12 Ways to Get Quick Feedback From Customers Online

What is the best inexpensive way to get quick feedback from customers online? The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses. 1. Feedback Tabs Services like Get Satisfaction allow [...]

10 Great SaaS Products for Building Customer Loyalty Programs

10 Great SaaS Products for Building Customer Loyalty Programs

What are the best SaaS products on the market for building strong customer loyalty programs and why? The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses. 1. Intercom [...]

Amazon Fire Phone: Why Retail Businesses Better Take Notice and Strengthen Their Customer Relationships

Amazon Fire Phone: Why Retail Businesses Better Take Notice and Strengthen Their Customer Relationships

Yesterday, Amazon unveiled it’s newest innovation and product – the Fire Phone smartphone.  With cool features including holographic images, hands-free scrolling and software that can recognize items viewed through the camera lens, this smartphone looks like an amped up version of those that exist on the market today. But appearances can be deceiving – and [...]

Don’t Have a CRM? That’s Really Gonna Cost Ya

It’s easy to miss the real value of a business tool when you’re focused on the initial investment to purchase it. Customer Relationship Management (CRM) solutions can prove to be invaluable when used to combat some common business problems. The best news is they’re more affordable than ever. Customer Loyalty It’s simple enough to say [...]

Try These 5 Simple and Effective Ways to Use QR Codes

Try These 5 Simple and Effective Ways to Use QR Codes

Have you noticed that QR (quick response) codes are becoming much more common? If you don’t know what I’m talking about, QR codes are those little squares of black and white squiggles. People scan them with their smartphones and the codes automatically bring up a web page, photo, phone number, video, music, or text. This [...]

3 Valuable Business Lessons from ICON14 to Help Thrive In Today’s Small Business Landscape

3 Valuable Business Lessons from ICON14 to Help Thrive In Today’s Small Business Landscape

There is something  absolutely phenomenal that happens when you pile over 3000 passionate and ‘pumped up’ small business owners into an auditorium – and that is exactly what’s happening this week in Phoenix, AZ at ICON14 – the annual Infusionsoft small business conference. We are half way through day two of this three day event [...]

Tactile, New Salesforce App, Adds Team Synchronization and Better Collaboration To Sales Teams

Tactile, New Salesforce App, Adds Team Synchronization and Better Collaboration To Sales Teams

Tactile is a new app, by a former Salesforce executive, which gives sales executives an easy to way keep track of their contacts, synchronization information between sales staff and connect with the social information of a contact. According to the press release: “The company’s technology and approach is a natural fit for customer relationship management [...]