Archive by category Keep Customers

Amazon’s Brick-and-Mortar Store and How It Will Impact Your Local Business

Amazon’s Brick-and-Mortar Store and How It Will Impact Your Local Business

Many of you have probably already heard the announcement of Amazon’s first brick-and-mortar store, which is set to open in New York City just in time for this year’s holiday shopping season. Amazon has been leading the way in online sales for years, so the arrival of a brick-and-mortar location makes perfect sense for the […]

How Insightly CRM Helps Small Business Owners Improve Communication and Collaboration

How Insightly CRM Helps Small Business Owners Improve Communication and Collaboration

Customer relationship management (CRM) is one of the secret weapons that growing companies use to manage their internal communications, communicate with employees and overall run their business more effectively. (Welcome to sponsored reviews, from SmallBizTechnology.com and Small Business Trends) I recently spoke with Bob Greenlees, director of operations and business development, at data migration company ShuttleCloud, who shared with […]

6 Ways to Get Paid Faster and Keep Your Business Rock’n and Roll’n

6 Ways to Get Paid Faster and Keep Your Business Rock’n and Roll’n

For growing businesses getting paid on time is crucial for survival. Recurring delays in payment of invoices can quickly turn into a cash flow problem, especially with your business creditors waiting at the other end of the line. With payments piling up, you waste productive hours trying to collect amounts that customers owe instead of […]

Is Social Media Holding Your Community Hostage?

Is Social Media Holding Your Community Hostage?

It’s a commonly held belief that the cost of acquiring new customers is much higher than retaining existing ones. While the exact ratio and cost is often debated, it does ring fundamentally true. Attracting referral customers through delighted existing customers or converting an existing community of followers, attracted by your expertise, also costs less than […]

4 Ways To Use A Customer Database to Grow Your Business

4 Ways To Use A Customer Database to Grow Your Business

Ramon Ray, editor of Smallbiztechnology.com recently sat down with Ashley Meyers of the Wells Fargo Business Insight series to discuss the importance of using a customer database to grow your business. During this live audio interview, Ramon discusses four ways every small business can use a customer database to grow their business, along with tips on […]