Archive by category Business Intelligence

Smart Hustle Recap: 3 Outstanding Smart Hustle Interviews Take You Through the Small Biz Journey

Smart Hustle Recap: Establishing Culture in Your Business, Better Analytics, & More

There are a million small details to consider when growing your business, from the technology you’ll use to whom you’ll hire and how each individual task should be performed. In this edition of the Smart Hustle Recap, we’re going to share tips on a few of these areas that are sometimes neglected as you focus […]

Are You Tracking Your KPI Metrics? New Staples Quick Wins KPI App Can Help

Are You Tracking Your KPI Metrics? New Staples Quick Wins KPI App Can Help

Are you currently tracking your KPI metrics? If you said no (and if you don’t even know what KPI stands for) then you’re not alone. KPI stands for key performance indicator, and a recent Staples survey found that more than half of business owners aren’t tracking these important business metrics as often as they should. […]

phone-call-tracking

9 Great Pieces of Call-Tracking Software for Entrepreneurs

What is your favorite call–tracking software and why? The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses. 1. TalkDesk I’m a big fan of TalkDesk simply because they lead the way on […]

return saver

New Service Return Saver Offers a Solution to Online Shopping Returns

With all the advantages of online shopping, returns are an inconvenience that just won’t seem to go away. Some businesses offer solutions such as in-store returns for items purchased online, or free returns paid by the business itself. However many businesses don’t have a physical store, and free returns are not financially possible for most […]

brick-and-mortar

Amazon’s Brick-and-Mortar Store and How It Will Impact Your Local Business

Many of you have probably already heard the announcement of Amazon’s first brick-and-mortar store, which is set to open in New York City just in time for this year’s holiday shopping season. Amazon has been leading the way in online sales for years, so the arrival of a brick-and-mortar location makes perfect sense for the […]

data capture

4 Ways To Use A Customer Database to Grow Your Business

Ramon Ray, editor of Smallbiztechnology.com recently sat down with Ashley Meyers of the Wells Fargo Business Insight series to discuss the importance of using a customer database to grow your business. During this live audio interview, Ramon discusses four ways every small business can use a customer database to grow their business, along with tips on […]

NImble

New Contact Widget from Nimble Makes Management Of Your Contact’s Easier

In the world of information overload, tools should make it easy for you to manage contacts and get all the information in one place. When you are looking for information on a business contact, you usually have to use a plethora of tools to get more information and connect with them. Last week I saw […]