Archive by category Business Intelligence

9 Great Pieces of Call-Tracking Software for Entrepreneurs

9 Great Pieces of Call-Tracking Software for Entrepreneurs

What is your favorite call-tracking software and why? The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses. 1. TalkDesk I’m a big fan of TalkDesk simply because they lead the way on [...]

New Service Return Saver Offers a Solution to Online Shopping Returns

New Service Return Saver Offers a Solution to Online Shopping Returns

With all the advantages of online shopping, returns are an inconvenience that just won’t seem to go away. Some businesses offer solutions such as in-store returns for items purchased online, or free returns paid by the business itself. However many businesses don’t have a physical store, and free returns are not financially possible for most [...]

Amazon’s Brick-and-Mortar Store and How It Will Impact Your Local Business

Amazon’s Brick-and-Mortar Store and How It Will Impact Your Local Business

Many of you have probably already heard the announcement of Amazon’s first brick-and-mortar store, which is set to open in New York City just in time for this year’s holiday shopping season. Amazon has been leading the way in online sales for years, so the arrival of a brick-and-mortar location makes perfect sense for the [...]

4 Ways To Use A Customer Database to Grow Your Business

4 Ways To Use A Customer Database to Grow Your Business

Ramon Ray, editor of Smallbiztechnology.com recently sat down with Ashley Meyers of the Wells Fargo Business Insight series to discuss the importance of using a customer database to grow your business. During this live audio interview, Ramon discusses four ways every small business can use a customer database to grow their business, along with tips on [...]

New Contact Widget from Nimble Makes Management Of Your Contact’s Easier

New Contact Widget from Nimble Makes Management Of Your Contact’s Easier

In the world of information overload, tools should make it easy for you to manage contacts and get all the information in one place. When you are looking for information on a business contact, you usually have to use a plethora of tools to get more information and connect with them. Last week I saw [...]

Reinventing Your Business: Get Inspired For Less

Reinventing Your Business: Get Inspired For Less

Innovation is all about taking risks, trying new things, and building on your success. Every business reaches a point where old methods don’t work and demand begins to wane as new companies fill even the narrowest niche market. How can an established company reinvent itself to compete with brash newcomers without breaking the bank? Blow [...]

6 Short-Term Goals for Long-Term Success

6 Short-Term Goals for Long-Term Success

Small businesses can create big success if they consistently set short-term, attainable goals. Whether your business is looking to expand into a new market, acquire new leads or make key new hires, these short-term goals will help you sustain momentum over the long term. 1. Make sales and marketing a priority. Clearly, sales and marketing [...]