Using AI to Improve Your Sales – Chrous.AI founder talks with Ramon Ray

Analyzing data received through communication, whether with customers or investors, is key to the growth of your small business. Many companies have adapted CRM(customer relationship management) which uses data analysis about customers’ history with a company to improve business relationships with customers. One vital part of CRM is taking notes when placing calls with clients. […]

UPS Is Using Predictive Analytics. Here’s What Your Business Should Do Says Ramon Ray

The Wall Street Journal reports that UPS is using predictive analytics to “gather and consolidate data from various applications within the company’s logistics network to better predict package flow, volume and delivery status, says Juan Perez, chief information and engineering officer.” According to Webopedia, predictive analytics, is  “the practice of extracting information from existing data sets […]

Wrapping up SuiteWorld 2018: NetSuite Announces Hint Water Growth and AI Technology Advances

At the most recent SuiteWorld held in Las Vegas, Nevada, Oracle NetSuite made two major announcements that demonstrate the company’s commitment to helping small business achieve rapid growth and performing extensive research into implementing cutting edge AI technologies. With the introduction of new AI technology, NetSuite ensures customers can leverage a unified business platform to […]

How AI is Transforming Small Businesses and a Look at Zoho AI

  For businesses with limited budgets, resources, or employees, cloud-based software can often fill in the gaps and allow smaller operations to perform with enterprise efficiency. That’s why the majority of small businesses have transitioned from storing their customer data in Excel spreadsheets to managing their entire sales cycle with an online CRM system. Working […]

10 Things to Consider When Automating Your Customer Support Services

When thinking about introducing AI and chatbots into company operations, what’s one thing to do or keep in mind? These answers are provided by Young Entrepreneur Council (YEC), an invite-only organization comprised of the world’s most promising young entrepreneurs. YEC has also launched BusinessCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow […]