CRM Systems: A 10-Point Guide

CRM, or Customer Service Management System, is a necessary part of any business that needs to better understand its customers. Good CRM systems are designed to track interactions with customers so businesses in an organized space. Without an official CRM system, businesses often keep no record of interactions with customers or if they do, those […]

CRM Plus Social Plus Business Information Is A Winning Combination: Nimble Upgrades

As I travel cross the country, I’m amazed at the number of business owners who are still relatively new to the power of using content and “social media” to engage with their customers. Part of this rise is fostered and enabled by CRM companies integrating social dynamics into their platform. Today Nimble announces a slew of […]

Smart Hustle Recap: Entrepreneur Advice to Grow Your Small Business

Smart Hustle Recap: The Importance of Existing Customers, Surcharging Credit Cards, & More!

What part of the sales funnel does your business focus on? Are you constantly looking for and finding new leads? Or is your main goal to nurture your existing leads, so they become customers? Or do you make your existing customers the spotlight of your sales and marketing efforts? Clearly, there is something to be […]