Smart Hustle Recap: Join the Small Business Revolution, Reach Your Customers & More

Smart Hustle Recap: Join the Small Business Revolution, Reach Your Customers & More

Small businesses today are supported more than ever before. From small biz-focused government grants and programs to events (such as the upcoming Small Business Saturday) that encourage people to shop small, it’s good to know that today’s small business owners have many cheerleaders in their corner. In today’s Smart Hustle Recap, we tell you about […]

Smart Hustle Recap: Entrepreneur Advice to Grow Your Small Business

Smart Hustle Recap: Capitalizing on Freelance Workers, Boosting Biz Security & Calming Angry Customers

We know how busy small business owners are, which is why we created the weekly Smart Hustle Recap feature – a feature that allows you to quickly get caught up on the latest small business news, tips and tools. Each week we hand-pick the stories that are most relevant to the SmallBizTechnology audience, and this […]

Use Visuals In Customer Service Increases Customer Engagement

Did you know that optimizing content with compelling visual elements can produce a 37% increase in customer engagement. Problem-solving customer service and customer engagement service, both vital to building a strong customer relationship, can be amplified by adding visual content such as photos, videos, and infographics to online platforms. I asked TeamSupport CEO Robert C. […]

Amazon Heats Up the Competition with New One-Hour Delivery Service: Prime Now

The convenience of online shopping has created a whole new level of competition for not only online retailers but local retailers as well.  The luxury of shopping in your pajamas from home has made online shopping the more convenient choice however, it has not been able to trump the advantage of immediacy that offline retailers provide. Amazon, however […]