customer feedback

12 Ways to Get Quick Feedback From Customers Online

What is the best inexpensive way to get quick feedback from customers online? The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses. 1. Feedback Tabs Services like Get Satisfaction allow […]

Customer Reviews are Important. Leverage Them.

Why Content Marketing and Customer Reviews Are So Important. New Study In NY Times Article

We know that customer reviews are important – which is why we agonize over Yelp and other review services. The NY Times writes, Today, products are being evaluated more on their “absolute value, their quality,” Dr. Simonson said. Brand names mean less. The results suggest that companies should spend less money trying to shape consumer opinions […]