Salesforce Platform Smallbiztechnology

High-End Home Fashion Head Gives Insights on Selling Direct

Stuart Kiely, VP of Digital Strategy at Matouk shared some insight on how the Salesforce platform helped a company reinvent itself from the ground up. Matouk is a heritage luxury brand, which means they’ve been around for a long time. They make high-quality products right here in the U.S., producing high end, luxurious home textiles […]

Salesforce Essentials Scott Wilson

How to Stand Out in the World of Online Selling

Scott C. Wilson, Founder at That Software Guy helps growing businesses. He helps businesses sell online using platforms like Zen Cart, which are self-hosted open-source software packages that allow people to see online manage their customer data, manage their inventory, and manage the order flow. Know Your Strengths Scott serves a very niche market and […]

project management Bernard Morgan

How This Small Tech Powerhouse Uses Their CRM To Do More

Bernard Morgan owner of ICSPlus writes custom building automation software and has some great tips to share on how Salesforce has positively impacted his small business. ICSPlus is a company that that takes things like lighting, HVAC, and audio/video digital signage and combines it into one common interface—Bernard calls it a “universal remote for a […]

Business Acquisition - 3 Things You Need to Know Smallbiztechnology

Business Acquisition – 3 Things You Need to Know

Business acquisitions and mergers are no small feat. If you’re in the position of acquiring a business, merging with another business, or looking for your business to be acquired, we’ve gathered some helpful information from an expert in the industry. Y’vonne Ormond, the CEO of 5P Consulting, is a business facing technologist who has been […]

How to Leverage Technology for Growth with Torani’s Head of IT

Sylvie Mwila Jonath, Head of IT for Torani, gives us “a taste” of what it looks like when a business grows and how important it is to leverage technology to grow. Torani, known nationwide for making delicious flavored syrups, was founded in 1925 and is a third generation, family-owned business. Sylvie shared with us that […]

SMB Essentials- A New Best Friend for Small Business

SMB Essentials- “A New Best Friend for Small Business”

Ramon Ray, editor, SmallBizTechnology.com spoke with Meredith Schmidt, EVP & GM Salesforce Essentials and Small Business Solutions (SMB) at Salesforce. They discussed SMB Essentials and why its a powerful CRM solution specially designed for business. Why is SMB Important to Salesforce? While you may have thought Salesforce was only for big enterprises, the company’s leadership […]

Salesforce Upgrade Its Customer Service Platform. Faster Setup Time.

Customer service – offering an amazing customer service experience is essential for the success of your business. While in-store and phone based support are important, social customer service is increasing more and more. Customers expect fast and accurate responses to their queries. A company’s competitors is only a “mouse click” or “finger swipe” away. Salesforce […]