July 5, 2006
Audio Interview: CompUSA's Technology Consultants
At C3 Expo, on 27 June 2006, CompUSA and NetSuite announced a joint sales relationship, which I covered here.
I had a follow up discussion with Bill Maddox, Executive Vice President
Business and Technology Services and have the interview summary here. If the audio does not start automatically click here.
Why turn to CompUSA for solutions?
CompUSA has a Nationwide footprint of 250 stores. This footprint means that your small business can get help from anywhere. About 225 of the 250 stores have on staff a small business group which contain a total of 1,100 small business representatives.
If you call CompUSA TODAY before 3:00pm they can be at your business TOMORROW. BestBuy, CompUSA says, can't do this and has a backlog of work.
CompUSA works with local solution providers and can provide you with a total solution - shop in stores, online, come in and talk to someone. Even if there is no CompUSA store near you, CompUSA can still get help to you.
If you are not happy with the service a CompUSA referred technician performs the consultant does not get paid. This dedication to support has garnered CompUSA a 99.8% quality ranking.
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