Digital monitoring your employees may sound like something a business would do that does not trust employees. That isn’t always the case, however.
Monitoring your employees can come with a plethora of advantages. And not just for the employers. As a business owner, you can’t have an eye on everything around the office. Naturally, it makes more sense to have an employee monitoring system to keep everything in check.
So why is digital monitoring necessary?
You See Mistakes as They Happen
Having a keen eye on your employee’s digital routine, where most of the productivity takes place, has its perks. And first and foremost is that you get to see mistakes that take place during the day.
Such a system can serve as a robust evidence-gathering tool as well. Employee feedback is crucial and this is one of the ways to do it. What you choose to record or observe can help the employee not make the mistake next time.
Whatever approach you choose is your bidding. Digital monitoring gives you the chance to prevent or cure. Deploying apps such as XNSPY can go a long way in catching these mistakes.
If you’re a business that deals with transportation or door-to-door sales, there are location tracking apps that can help. The apps inform you when an employee enters or leaves a particular geographic location. You can also set up alerts to notify you on-the-go as well.
Develop Better Employer-Employee Relationships
Since digital monitoring offers a robust way to provide feedback, it gives you the onus to develop better relations with your employees.
And when that happens, you have the chance to get in touch with the employee immediately so that they don’t go through with it. Or you can file it in your notes and get in touch with them at a later day and age, instead of pinpointing it at the spot.
You can mark “productivity score” as you wish by gathering evidence for good employee practices using XNSPY. And you don’t need to watch it as it happens, the app can store the data on a remote server for you to access when needed.
The act of pouncing on the one-off error may inspire a “helicopter employee” feeling and may make the employee self-conscious. And in the worst-case may cause resentment in employees.
You Find Out Employee Strengths
While the err and the feedback part of digital monitoring is good, there is another side to using such apps, i.e., playing to your employee’s strength.
As a business owner, not only do you want to know what your employees are doing right, you may also want to know what they’re doing just right. Knowing your key players and top performers is also crucial.
And nothing gets an employee’s attention like you acknowledging their work. With a monitoring system, you can take screenshots of their official chats where they go above and beyond what is required of them.
Rewarding Good Performance
If you’re able to see what your employees are excelling at, it allows you to recognize their good work. Backed by the evidence gathered from a digital monitoring solution, employees will recognize that their efforts are rewarded from the same system that monitors them. Thus employees will have fewer trust issues with being monitored.
It is pertinent that your employees know that such apps and the policy behind digital monitoring systems are not to their detriment.
With the right combination of stick and carrot, employees are more likely to understand and accept the idea of being monitored.
It Serves As Your Insurance
Employees are prone to breaking safety regulations, on purpose or otherwise. And sometimes breaking such regulations may lead to their detriment or your business’. Either way, such acts are unacceptable and it may get even worse if it opens you up to a slew of lawsuits.
For regulation purposes, such digital monitoring systems may serve as insurance for your business. And if such an act is committed where your employees are callous with their errors, it can be dealt with discreetly without creating many hues on the client-side. For the mounting legal costs that come with a lawsuit, you can save yourself heaps in expenses.
Apps such as XNSPY allow you to filter keywords, deploy key logging, and set alerts on certain keywords so that you are always one step ahead of any potential disasters. Live screenshots can also be taken by the app so that you can disassociate your business from a potentially liable action and pinpoint the actual perpetrator.
It Helps Improve Productivity
The way your employees spend their time and efforts while being in the office will ultimately affect your bottom line. By effectively monitoring your resources, you can judge what they do with their time and help figure out ways where they can be more productive.
One of the many examples is wasteful internet usage. If you observe that an employee is streaming content whilst on company time or spending too much time on their socials, then they can be called for an explanation. Impressing upon your employees that they dedicate time and effort to your business during work hours is important. In XNSPY, you can measure productivity from your dashboard by looking at the stats for social media usage, content streaming, online searches, and more.
The simple fact that employees know that they are getting monitored might be a good enough reason for them to be on their toes when it comes to productivity. Being kept in check by the management for loss of focus or distractions improves the overall productivity of your business.
However, do not go overboard with digital monitoring.
Overbearing Might Lead to Employee Resentment or Lawsuits
Keep in mind that you cannot monitor everything your employees do, everywhere. And neither are you allowed to. Although rules and regulations vary from state to state, unlimited monitoring or without getting explicit consent is against the law. If you persist, you might be in for legal consequences.
Use a digital monitoring software that allows you to set limits as to what can be observed. Just like XNSPY allows you to single out the features you want to use on a device. Employees can then be informed that their email, social media usage, or any other pertinent feature is under monitoring for productivity purposes. An informed employee is less likely to be disgruntled or demoralized over claims of over-surveillance.