Customer service has become a vital portion of the customer journey. As the customer experience...Read More
Category: Customer Service
While it would be great to come as you are to any client meeting, some level of clients expect a certain look from their service providers. If you’re working to land a multi-million dollar contract, or sell a high-end home, you...Read More
Companies are continually trying to improve their customer experience. They’ve enlisted software and data and countless other tools to inform them of ways to make sure every step of the customer process is positive. Technology...Read More
The global pandemic has had a major influence on the way different industries operate. One sector...Read More
The start of a new year is always a good time to set goals for the year ahead. If your small...Read More
Big data has revolutionized marketing. However, you have to think of big data as a raw material....Read More
Over the last few years, there have been a number of technological advances that are changing the...Read More
If you are on the fence about giving your clients a holiday gift this year let’s be clear that you...Read More
How do small businesses get customer reviews that bring new customers through the doors? How do...Read More
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