Big data has revolutionized marketing. However, you have to think of big data as a raw material....Read More
Category: Customer Service
Over the last few years, there have been a number of technological advances that are changing the...Read More
If you are on the fence about giving your clients a holiday gift this year let’s be clear that you...Read More
How do small businesses get customer reviews that bring new customers through the doors? How do...Read More
Not all AI assistants are created equal. In fact, many that purport to be AI-powered are simply...Read More
Freshworks, who specializes in customer engagement software, has just released “Freddy”. “Freddy”...Read More
On the occasion of a panel discussion hosted by collaboration services company, Slack, Ramon Ray...Read More
Analyzing data received through communication, whether with customers or investors, is key to the...Read More
One of the most important responsibilities you have is to ensure you provide exceptional service...Read More
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