Customer Service

Latest Customer Service News

5 Ways to Boost Customer Retention

Small business entrepreneurs put a lot of effort into attracting new customers.

Editorial Editorial

Have You Met Freddy? Say Hello to a New AI Engine Set to Enrich Customer Service

Freshworks, who specializes in customer engagement software, has just released “Freddy”. “Freddy”

Editorial Editorial

CRM Systems: A 10-Point Guide

CRM, or Customer Service Management System, is a necessary part of any

Editorial Editorial

Treat Your Customers Like Humans, Not Transactions – Sid Lee Exec

On the occasion of a panel discussion hosted by collaboration services company,

Editorial Editorial

Using AI to Improve Your Sales – Chrous.AI founder talks with Ramon Ray

Analyzing data received through communication, whether with customers or investors, is key

Ramon Ray Ramon Ray

How to Build Your Own Customer Support with Wix Answers

One of the most important responsibilities you have is to ensure you

Ramon Ray Ramon Ray

10 Ways to Improve User Experience and Increase User Engagement

What's one UX design element you have implemented that has proven to

Young Entrepreneur Council Young Entrepreneur Council

10 Things to Consider When Automating Your Customer Support Services

When thinking about introducing AI and chatbots into company operations, what's one

Young Entrepreneur Council Young Entrepreneur Council

How To Use CRM to Create Positive Customer Experiences

Customers’ are the back bone to run a successful business. They can

Ramon Ray Ramon Ray

12 Technology-Based Tips to Improve Your Business’s Customer Support

In what way is your business using technology to transform customer support?  These answers