Marketing and Sales Archives - Smallbiztechnology.com

Want to Improve Your Customer Experience? Start With Your Agent Training

by Renee Johnson | Nov 20, 2019 | General, Keep Customers | 0

Customers choose companies not for their products, but for how they make them feel, meaning agent training might be your most important CX investment.

6 Essential Tips to Reach Your Sales Goals in 2020

by Renee Johnson | Sep 11, 2019 | Marketing and Sales, Sales | 0

The 2020s will be here before you know it, so don’t waste time on sales tactics that belong in the 2010s. Use this opportunity to evaluate your sales strategy and achieve your sales goals next year.

Growing Your eCommerce Business Through Optimization

by Matt Shealy | Jul 11, 2019 | eCommerce | 0

You have worked hard to build your eCommerce business and it’s now up and running. You’ve optimized your eCommerce site to increase conversion rates, your social media team is executing your marketing strategy and more and more...

4 Reasons Why You Aren’t Attracting High Paying Clients

by Itai Elizur | Jun 2, 2019 | General, Marketing and Sales | 0

A consulting business is very easy to start as you need to put in very little investment upfront....

3 Common Mistakes That Lose The Sale

by Matt Shealy | May 23, 2019 | Marketing and Sales | 0

Customers today have higher expectations than ever. Unfortunately, salespeople don’t seem to be meeting these expectations. According to the Brevet Group, 87% of customers believe salespeople don’t understand their...

How Your Business Can Deal with Negative Online Reviews

by Matt Shealy | Mar 18, 2019 | Local Marketing, Social Media | 0

It’s a fact; positive online reviews can boost your business quickly. Studies show brands who have five positive Yelp reviews enjoy an average 10% increase in profit. Conversely, one terrible review can cost you valuable...