Customers choose companies not for their products, but for how they make them feel, meaning agent training might be your most important CX investment.Read More
Category: Marketing and Sales
The 2020s will be here before you know it, so don’t waste time on sales tactics that belong in the 2010s. Use this opportunity to evaluate your sales strategy and achieve your sales goals next year.Read More
You have worked hard to build your eCommerce business and it’s now up and running. You’ve optimized your eCommerce site to increase conversion rates, your social media team is executing your marketing strategy and more and more...Read More
Customers today have higher expectations than ever. Unfortunately, salespeople don’t seem to be meeting these expectations. According to the Brevet Group, 87% of customers believe salespeople don’t understand their...Read More
It’s a fact; positive online reviews can boost your business quickly. Studies show brands who have five positive Yelp reviews enjoy an average 10% increase in profit. Conversely, one terrible review can cost you valuable...Read More
Kristaps Brencans is Chief Marketing Officer of On the Map Marketing an Inc. magazine “5000...Read More
Once you have your law firm up and running, the next step is to get the attention of clients who...Read More
Keeping on top of your calls is key to sales success. While many companies are interacting with...Read More
The business environment in 2019 is one of stiff competition: Amazon and the 2-day shipping...Read More
Facebook Live is the new way to attend all types of events from the comfort of your home,...Read More
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