Small Business Tech Tips for Growth

6 Min Read
Is there anything worse than work "distractions?" But time is money when running a small business. Time to grow yours with the use of tech!

Is there anything worse than work “distractions?” But time is money when running a small business. Time to grow yours with the use of tech!

With business flourishing and not enough time in the day to get everything done, every weekday hour is valuable. (Okay, so talking about the newest “Game of Thrones” episode with coworkers isn’t the worst thing.)

Time To Go Mobile With Your Business!

Keep your business running…anywhere.

Imagine being on your way to a meeting with a possible client but not hearing that the meeting was shifted from the coffee shop to a restaurant across town. You’re not only late for the meeting, but you’ve also wasted time traveling across town, which is plainly counterproductive.

On the other hand, a cloud-based phone system, such as a managed hosted PBX, allows enterprises to simplify workplace communications. Access your office from anywhere with a smartphone. With hosted PBX, you can redirect calls from your office phone to your mobile phone, allowing you to take your office phone with you.

A secure web gateway enhances basic phone capabilities. It allows users to operate and customize their PBX phones to meet their specific needs. This not only improves productivity but also allows clients to reach you wherever you are. Streamlining office communications saves time for small firms with three or more phones, let alone locations.

Save On Internal Resources

Working outside the workplace can boost productivity, but what about inside? It can be difficult for a new company to scare up the funds to hire a full-time receptionist.

When you don’t have people accessible to answer calls, hosted PBX’s integrated auto-attendant function takes over. The system may also be set to welcome callers with personalized messages, such as holiday closings, bad weather alerts, and just about any other message you want them to hear. These capabilities, paired with dependable call forwarding, can help your small business increase efficiency.

Millennials and Your Business

Millennials are often criticized, although they make up almost half of the U.S. workforce. However, these young folks have a lot to give. They tend to be creative, tech-savvy, and driven to succeed. Working with these young people is as simple as allowing them to work from home.

With a hosted PBX, your staff can work from anywhere and produce their best work.

Video conferencing can link you to global business contacts. Face-time is vital. Nearly everyone feels that face-to-face encounters are crucial to doing business.

Sadly, not every meeting can be attended in person. Instead, use video conferencing. There are many apps to pick from when conferencing someone into a meeting or video conferencing many individuals. Video conferencing also allows for computer monitor sharing, adding landline callers, and recording and saving sessions.

Online Sharing Tech

Using remote access technology ensures that everybody in your conference is on the same page.

For example, if you’re doing a PowerPoint presentation, let everyone around the room see it on their personal device. Instead of emailing modifications back and forth, create an editable document that everyone can work on simultaneously. Sharing data has never been easier!

Calling a Meeting

Video contact isn’t always feasible. Phone conferences are another reliable option. Most video conferencing programs allow just audio. We can’t constantly be in front of a computer, so phone conferencing is a great alternative.

Hosted phones make audio conferencing easy. Join a phone conference from anywhere, just like being in the office. Forward all calls to your cell phone for conference calls on the move. Use Office365 integration to obtain everyone’s contact details and arrange calls. You can then put your phone in “Do Not Disturb” mode and invite only those you wish to join the call.

UC Technology

UC tech simply means the “unification” of all “communication” platforms in your company. You might want to easily move between applications and devices with your UC Client. With the UC Client, your employees may work independently while maintaining a single company identity and number.

Most smaller companies can handle the one-time expense of bringing in a communications bundling consultant. This is a much better solution to tying everything together than relying on staff to do it “as best they’re able.” The consultant usually starts by reviewing the current communications infrastructure and technology. Then he or she will test each channel, such as email, phones, and texting, for speed and viability.

It’s surprising how inefficient communications can become, even in a small organization, in just a few years. Even after the installation of the latest technology and software! A bundling expert will be able to quickly point out where faulty communications are slowing down sales and confusing staff.

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Becca Williams is a writer, editor, and small business owner. She writes a column for and many more major media outlets.