5 Types of Tech to Help You Better Reach Your Audience

7 Min Read

So you’ve developed a great product and put together a solid business model. Now, it’s time to get that product out to potential customers. Implementing the right technology will help you find and connect with your target consumers. Here are five powerful types of tech that will enable your brand to reach your audience more effectively.

1. SEO and Content Marketing Tools

Search engine optimization tools work to improve your site’s ranking on Google’s search engine results page using a variety of strategies. These tools can help you improve the quality of the content on your website as well. Since so many consumers turn to search engines to find new businesses, a high SERP ranking allows you to reach them more quickly. Ranking well on Google likewise conveys that your brand is a trusted authority and leader.

SEO tools will assist you in identifying keywords to include in your website’s landing pages, blog posts, and other content. With these keywords, you can build out your site’s content pillars and identify topics that are relevant to your target audience. These tools also help you monitor your site’s performance and compare your strategy to that of your competitors.

In addition, SEO tools can assist you with off-page optimization strategies. This technology lets you monitor the performance of existing backlinks and find new prospects. On top of that, you can use these tools to keep up with algorithm changes and ensure that your site is structured well for SEO.

2. Email Automation

Email updates are an effective way to communicate directly with both leads and existing customers. Building your email marketing strategy manually is complex and time-consuming, however. Email automation technology enables you to build, monitor, and customize your campaigns faster.

There are a variety of email marketing tools on the market to choose from, some of them offered on a freemium basis. Many of these tools offer intuitive drag-and-drop email builders, list management, and campaign performance tracking.

Automated features take your campaigns a step further. Many email automation tools integrate directly with your online store to send follow-up emails to your leads and customers. Some of these tools can automatically segment customers based on their onsite and past purchasing behavior. Email segmentation lets you adjust your messages based on where customers are in their buyer’s journey.

3. Social Media Analytics

Social media platforms like Instagram, Facebook, LinkedIn, and TikTok allow you to get creative with your marketing. Since many consumers spend time on social media every day, these platforms offer the opportunity to connect with your audience authentically. Social media analytics tools make it easy to build a campaign and track your performance.

These analytics tools will analyze the traffic for each new post, showing you the demographics of your viewers and how they’ve found your posts. With this information, you can optimize future content and improve its performance. Social media analytics tools will help you manage sponsored posts and track conversions, too.

While building your social media campaign, you can use social media tools to create and schedule posts ahead of time. Such features make it easy to post at optimal times of day for your audience. These tools also allow multiple team members to work on your social media campaign at the same time.

4. Chatbots

Automated chatbots enable you to approximate an in-store customer service experience when you’re selling online. They welcome visitors to your website and can answer a variety of questions. These chatbots are powered by artificial intelligence and work on websites and mobile apps.

Chatbots help customers find products and solve basic problems right away, and they’re available 24 hours per day. In most instances, there’s no need to wait for a human customer service representative. In cases where chatbots can’t solve a customer’s problem, they’ll forward the message to the correct person to follow up.

Many chatbots are available in multiple languages to cater to a wider audience. You can also create custom chatbot flows to reflect your business model. The most advanced chatbots will integrate with other marketing tools to capture leads and track analytics.

5. Webinar and Virtual Event Platforms

Video communication technology has improved drastically over the last decade. Indeed, during the COVID-19 pandemic, video calls rapidly became the new normal. As a result of this widespread familiarity with videoconferencing capabilities, webinar tools have become an excellent way to connect with customers around the world. They’ve become particularly popular among B2B brands, given that 91% of B2B professionals say webinars are their preferred type of content.

Webinar tools allow you to deliver high-quality video presentations and host online meetings with prospects. Text chats and breakout sessions let webinar attendees interact one-on-one. Many platforms also offer screen sharing, Q&A features, and surveys for a more enhanced experience.

With this technology, you have the option to record your webinars and repurpose them later. Webinars make excellent source material for YouTube and other social media platforms. Repurposing webinar content for other channels will help you build brand recognition and share your expertise with an even wider audience.

Final Thoughts

When it comes to building a successful marketing strategy, marketers have almost endless options — among them, robust tech solutions. Today, implementing advanced technology is essential to reach your target audience. With the technologies discussed above, you won’t just build brand awareness. You’ll learn about your customers’ preferences so you can customize your marketing strategy in ways that best resonate with them.


Featured image provided by Matheus Bertelli; Pexels; Thanks!

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Becca Williams is a writer, editor, and small business owner. She writes a column for Smallbiztechnology.com and many more major media outlets.