Want to Improve Your Customer Experience? Start With Your Agent Training
Customers choose companies not for their products, but for how they make them feel, meaning agent training might be your most important CX investment.
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Tag: customer loyalty
10 Ways to Drive Holiday Sales on Pinterest
Stand out from the competition and reach holiday shoppers that are already looking for brands like...
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7 Ways Inventors Can Market Themselves (and Their Products)
Inventing an ingenious product is only the first step to having it be recognized and appreciated....
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Apple Is a Success Here’s What You Can Learn from It
Bigger can be better when a company is able to provide a quality product coupled with an aura of...
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Treat Your Customers Like Humans, Not Transactions – Sid Lee Exec
On the occasion of a panel discussion hosted by collaboration services company, Slack, Ramon Ray...
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