Mental health firm Journey has procured AI-based company Felt, promising to revolutionize mental healthcare, especially within the workplace. This acquisition introduces AI-driven matching technology that will offer personalized mental health support for employees in need.
Felt’s CEO, Aaron Albert, expressed his positivity regarding the acquisition, describing it as a path towards their objective of expanding the delivery of personalized mental health services. Albert underscored the role of their AI technology, portraying its ability to match individuals with suitable therapists, making mental health support more accessible.
The acquisition aligns with Felt’s goal of transforming access to mental healthcare. This effort is marked by an emphasis on the integration of personalized care into people’s lives as effortlessly as possible.
Felt’s advanced AI draws upon natural language processing and machine learning to determine therapist-client compatibility. This technology will now be integrated into Journey’s backend product, significantly enhancing the therapist-client matching process.
Stephen Sokoler, CEO of Journey, discussed plans to incorporate Felt’s technology into their Proactive EAP platform. This integration aims to merge Journey’s existing human-assisted therapist matching with Felt’s AI technology. Ultimately, this fusion anticipates significant enhancements to the therapist-client matching process.
Through this acquisition, employees using the Journey platform will have the opportunity to connect with Clinicians holding Master’s degrees. These skilled professionals will merge their understanding of individual employee needs with Felt’s technology to ensure optimal therapist-client matches.
Earlier, Felt had procured $3.5 million in seed funding led by Listen Venture. Journey, on the other hand, raised $6 million prior to the global health crisis, leading to an 800% growth in its operations, and states that it currently does not seek further funding.
