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Call tracking or monitoring may be a handy tool for small companies as it can boost performance and uncover possibilities for improvement.
Customer ServiceOperations

What Is Call Tracking?

Call tracking or monitoring may be a handy tool for small companies…

Editorial Editorial
Corporations shifted their attention from uncertainty to agility, seeking to capitalize on business and tech trends amid shifting conditions.
OperationsSmall Business Solutions

4 Business and Tech Trends to Watch This Year

Corporations shifted their attention from uncertainty to agility, seeking to capitalize on…

Editorial Editorial
Every business has difficulty now and again with hiring. A willingness to hire globally could be the next best step to exponential expansion.
OperationsSmall Business Solutions

If You’ve Been Afraid to Hire Globally, 3 Factors Might Change Your Mind

Every business has difficulty now and again with hiring. Maybe you’re having…

Becca Williams Becca Williams
Some of the Latest in Small Business Technology: Zoom is getting into customer service and other small business tech news.
Customer ServiceOperations

Zoom Is Getting Into Customer Service

Some of the Latest in Small Business Technology: Zoom is getting into…

Editorial Editorial
The threat of cyberwar raised by events in Ukraine has shed new light on how important it is for all of us to keep sensitive data secure.
OperationsSecurity

3 Ways to Protect Your Small Business and Keep Data Secure

There have been many cyber threats in the news in recent years.…

Becca Williams Becca Williams
A four-year analysis of the General Data Protection Regulation (GDPR) adopted by the European Union reveals that following it was...stupid.
OperationsSecurity

Data Protection: A GDPR Update

A four-year analysis of the General Data Protection Regulation (GDPR) adopted by…

Editorial Editorial
For fraudsters, the future of fraud looks bright, but for those of us who rely on technology, it's a never-ending struggle to keep watchful.
OperationsSecurity

Opportunity For Fraudsters Digital Dependency

For fraudsters, the future of fraud looks bright, but for those of…

Editorial Editorial
If you want to stave off the possibility of your small business being abandoned if you get sick, here are some tips to keep yourself healthy.
Office ProductivityOperations

Five Ways You Can Stay Healthy As a Small Business Owner

Being a small business owner often means that you are the one…

Editorial Editorial
Payment systems for business-to-business (B2B) transactions were desperate for an overhaul, and the pandemic only magnified the problem.
Business IntelligenceOperations

Payments: The Potential Impact of Business Technology

Payment systems for business-to-business (B2B) transactions were desperate for an overhaul, and…

Editorial Editorial
Today's automation technology can help organizations across every sector move all or at least part of their operations to the cloud.
MarketingOperations

The Best Marketing Automation Tools for SMBs

Today's automation technology can help organizations across every sector move all or…

Editorial Editorial

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