Tag: customer experience

5 Customer Service Gems to Keep Customers Returning

One of two things would happen if you were asked to name

Editorial Editorial

Artificial Intelligence Is Transforming eCommerce

The advancement of artificial intelligence technology is changing how we interact with

Editorial Editorial

6 Types of New Technologies in eCommerce

Innovative eCommerce companies that want to remain competitive need to keep a

Becca Williams Becca Williams

Why Do Your NPS and CSAT Matter? Because Your Clients Care

Business metrics such as NPS and CSAT may help you understand how

Editorial Editorial

Digital Transformation (DX) Is Over-Hyped

Digital Transformation (DX) is probably one of the most shopworn and tiresome

Editorial Editorial

Three Essentials to Streamline Success in 2022

In today’s world, it’s essential to position your business for your core

Editorial Editorial

How Small Businesses Can Use Google Analytics to Increase Sales

Small businesses have to use all the resources at their disposal to

April Miller April Miller

It’s Simple: A Small Business Can Be More Personable

By customizing every connection, smaller companies have a chance to enhance consumer

Becca Williams Becca Williams

How to Boost Digital Transformation Using Data

The need to boost digital transformation has never been more obvious. The

Dipti Parmar Dipti Parmar

3 UX Elements That Make or Break Your Business Website’s Trustworthiness

The adage "don't judge a book by its cover" may hold good

Lucy Manole Lucy Manole