6 Ways Business Messaging Apps Benefit Your Business

Young man working on his laptop in a coffee shop, rear view of business man hands busy using laptop at office desk
** Note: Shallow depth of field

Communication is key to running a business smoothly, and in this modern age we live in, it’s never been easier to keep in contact with your employees. This is widely done through instant messaging. There is a great variety of business messaging apps available that are tailor-fit to suit business operations. While these are paid products, the benefits make them well worth the investment. Here are six ways that a business messaging app can benefit your business.

1. Improve Employee Relations Within Your Team

Having the option of talking to your fellow employees can really bump up the feeling of being included in your team. There’s no need to feel alienated when you have access to communication with people you work with. Building that sort of rapport leads to happier employees who feel like they’re really part of something that is making a difference, which then brings them to be more productive. People who like each other will find working together far easier than two people who have no connection with each other, so establishing better relations among your employees is definitely something that is worth spending money on.

2. Get Everyone on the Same Page

Using a business messaging app ensures that everyone is on the same page, and we mean everyone! When working with your team members, especially those who are off-site, it’s important to relay the information they need to know in a way that’s easily tracked. This can be done through group chat sessions where everyone who needs to know something new gets the information instantly.

The “easily tracked” part comes from the nature of instant messages wherein you are capable of going back to previous messages sent, keeping all conversations on record so you know exactly what was said, by whom, and when!

3. Save Time, Space, and Money

A messaging app eliminates the need to make any long-distance phone calls, allowing you to communicate with whomever you need to talk to in real time at a fraction of the cost! It also reduces the necessity for long, arduous meetings, saving you time as well as money needed to travel from one place to the other just to meet with clients or team members. Long email threads are also a thing of the past with business messaging apps, saving you precious server space.

4. Stay Connected Wherever You Are

If you have a team that mostly works remotely, it’s important that everyone stays in touch to really have the feeling of being part of a team. Business messaging apps make it easy for your employees, no matter how far around the world they are, to stay in touch with you, and for you to keep tabs on them. This is one of the most popular reasons why business owners reach for business messaging apps. It helps everyone stay connected, bridging the gap of time and space and making sure that all your employees are working exactly the way you want them to.

5. Keep Organized

Some business messaging apps have handy built-in features that help you track how things are going with your team. One of the most popular messaging apps, Slack, has to-do lists you can use to check the progress of important tasks. This is great for people who love to check off things on lists to get a real sense of accomplishment! You can also pin messages to different channels so that everyone can keep easy reference of reminders and assignments. This helps everyone keep on top of everything that needs to be done, so there’s no possibility of forgetting to complete a task. Business messaging apps help you take charge of your work processes and stay organized!

6. Be Safe

Unlike traditional messenger apps, business messaging apps have extra security measures installed to keep your data protected from possible breaches. You can rest assured knowing that your company’s secrets are kept as they should be–secret, and that you are paying for excellent service that keeps your communication lines with your colleagues safe on all levels.

Bottom Line

Ultimately, getting a messaging app made for business will cost you a bit of money, but it’s an investment that will boost morale and productivity, keep everyone up-to-date on what’s going on within the company, and save you time and resources. Not only that, but you also get the ability to stay in touch with colleagues from all over the planet, keep organized with built-in features, and maintain security. That’s more than enough reason to look into it, and with so many options, you’re bound to find a messaging app that will fit your needs.

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Marc Prosser

Marc Prosser and David Waring launched Fit Small Business in 2013 to help small business owners navigate the questions and difficulties that arise when running a business. Fit Small Business covers topics ranging from small business financing to managing employees to finding customers and building relationships. At our site’s core are our product and service reviews, which help small business owners make the best and most cost effective buying decisions possible.