Archive by category Collaboration

4 Simple Ways to Make Your Next Conference Call More Productive and Crystal Clear

4 Simple Ways to Make Your Next Conference Call More Productive and Crystal Clear

In today’s world of the telecommuter and virtual worker, conference calls are a constant, crucial form of business communication. While technology has given us the ability to make these conference calls more dynamic by connecting dozens of folks via video, the reality is that audio conferencing is the most affordable way to conduct a conference [...]

9 Things Your Company Should Do Before Switching Email Service Providers

9 Things Your Company Should Do Before Switching Email Service Providers

What’s your best tip for switching email service providers for your company? The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses. 1. Make Sure Your Data Migrates When [...]

New Service Integrates Incoming Customer Service Requests (Email, Voice, Social): MightyCall

New Service Integrates Incoming Customer Service Requests (Email, Voice, Social): MightyCall

Doesn’t it seem like just yesterday when our voice mail boxes were flooded with customer requests? But today these requests can come from social media, phone calls, email and other places. A new service, Mighty Call, has a solution – providing a unified “in box” for all sorts of communication. Not only does Mighty Call [...]

Can Robly Email Marketing Steal Constant Contact’s Dissatisfied Customers?

Can Robly Email Marketing Steal Constant Contact’s Dissatisfied Customers?

Robly is a new email marketing service, based in New York and San Francisco, targeting dissatisfied Constant Contact customers. Robly’s co-founders have built an email marketing service that they claim is easier to use than Constant Contact, with rich features like Mail Chimp and with great support like Rackspace (this analogy is mine – not [...]

Tactile, New Salesforce App, Adds Team Synchronization and Better Collaboration To Sales Teams

Tactile, New Salesforce App, Adds Team Synchronization and Better Collaboration To Sales Teams

Tactile is a new app, by a former Salesforce executive, which gives sales executives an easy to way keep track of their contacts, synchronization information between sales staff and connect with the social information of a contact. According to the press release: “The company’s technology and approach is a natural fit for customer relationship management [...]